Privacy Policy — By Caroline Power

Last updated: [18/11/2025]

This Privacy Policy explains how By Caroline Power (“we”, “us”, “our”) collects, uses and protects your personal information when you use our website bycarolinepower.co.uk.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions, you can contact us at:
hello@bycarolinepower.co.uk

 

1. Information we collect

We collect personal information in the following ways:

A) Information you provide to us

Through:

• Contact forms

• Newsletter sign-ups

• Email communication

This may include:

• Your name

• Email address

• Phone number

• Any message you choose to send us

B) Website analytics

We use analytical tools (e.g., Google Analytics) to understand how visitors use our website.

This may include:

• IP address

• Browser type

• Pages visited

• Time spent on pages

• General location (not precise address)

Analytics data does not identify you personally.

C) Cookies

Cookies help us improve our website and your browsing experience.
You can refuse cookies through your browser settings.

---

2. How we use your information

We use your information to:

• Respond to your enquiries

• Provide the services you request

• Send newsletters or marketing emails (only if you have opted in)

• Improve our website through analytics

• Maintain website security

We will never sell your personal data.

---

3. Legal basis for processing

We process your data under the following legal grounds:

• Consent – for newsletter sign-ups and contact form submissions

• Legitimate interests – for website analytics and improving our services

• Contract – when responding to enquiries or preparing to provide a service
  hello@bycarolinepower.co.uk

You can withdraw your consent at any time by emailing:

---

4. How we store and share your information

Your information may be stored on secure third-party platforms such as:

• Website hosting providers

• Email service providers

• Newsletter software (e.g., Mailchimp)

These providers comply with GDPR and may store data outside the UK (e.g., in the EU or US). When they do, they use approved safeguards such as Standard Contractual Clauses (SCCs).

We only share your data with trusted service providers when necessary to operate our website and services.

---

5. How long we keep your information

We keep your personal information only for as long as necessary:

• Contact form enquiries: up to 12 months

• Newsletter subscribers: until you unsubscribe

• Analytics data: retained according to Google’s default settings

You may request deletion at any time.

---

6. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Ask us to correct inaccurate information

• Request deletion (“the right to be forgotten”)

• Object to or restrict processing

• Withdraw consent

• Request a copy of your data in a portable format

To exercise any of these rights, contact us at:
hello@bycarolinepower.co.uk

---

7. Third-party links

Our website may contain links to other websites.
We are not responsible for the privacy practices of external sites.

---

8. Changes to this policy

We may update this Privacy Policy occasionally.
The updated version will always be posted on this page.

---

Contact

If you have any questions about this Privacy Policy, please contact us at:
hello@bycarolinepower.co.uk